Trusted by 2,000+ IT & HR leaders in Microsoft-first organizations
Zensai transforms learning, engagement, and performance into impact right inside Microsoft 365. No disruption, just smarter ways to grow where your teams already work.
Employee sentiment analysis you can act on, not just report
AI surfaces the themes across thousands of comments in real time and in context, inside Microsoft 365.
A score tells you something's wrong. Not what, or where.
A single engagement number flattens a whole workforce into one figure — so you can see sentiment dropped, but not what's driving it or which teams are feeling it. With no way to focus, you launch the same initiative across everyone: spending where it isn't needed and missing the teams that actually are.
Set your people up for success with Zensai employee sentiment analysis
No switching between platforms. Learning, performance, and engagement come together inside Microsoft 365 — one connected read on how your people are really doing. With AI surfacing the signal and your team in complete control.
Tell a pattern from a one-off.
AI reads every check-in and connects what people are saying across teams — so you can tell a company-wide pattern from an isolated incident, and act before it spreads.
Know where to act, not just that something's wrong.
See how sentiment differs team by team so you can tell which people and groups are thriving and which need attention. So you put your effort where the signal actually is, instead of org-wide guesswork.
Listening that happens every week.
Sentiment comes from check-ins, recognition, and pulse surveys with expert-curated question banks — so you see it shift as it happens, not as a quarterly retrospective.
What people actually feel, not the polite version.
AI reads the open-text comments, not just the scores. AI helps connect survey and check-in feedback to the wider context to surface the real sentiment behind a diplomatic "7 out of 10."
Zensai leads employee sentiment with +90% user adoption
Most employee sentiment software ends up being a compromise. Zensai is different. HR, employees, managers, and IT each get what they need in one connected system. And because it’s built inside Microsoft 365, people actually use it.
HR Director
“By the time I’ve read the survey, the people who were unhappy have already left.”
- AI surfaces the themes across thousands of comments in minutes, so you spot issues early — not in next quarter’s exit interviews.
- Sentiment connects to learning and performance, so you see the cause, not just the score.
The employee
“I fill in the survey every year and nothing visibly changes.”
- Continuous listening means your input is read and acted on, not filed away.
- Anonymous where it should be, transparent where it matters most — honest feedback that drive change.
IT & Security Leaders
“Employee sentiment is sensitive data. I’m not having it sit in another vendor’s cloud.”
- Sentiment data stays in your Microsoft 365 tenant; Microsoft 365 Certified App, ISO 27001 certified.
- Anonymity and access controls run on your existing Microsoft identity and governance.
Loved by users, trusted by leaders
See why more than 2,000 people leaders choose Zensai
We've moved from abstract conversations about performance to real data. For the first time, I'll be able to see 4,900 development goals across our people, in real time. That's huge.
Josh Briggs
Head of People Development, DAZN
Zensai makes it easy to stay aligned with what employees are working on, exchange feedback regularly, and encourage transparent, ongoing conversations that support growth.
Ingrid Dueck
Director Organizational Talent & Leadership Development, Kepner-Tregoe
We reached 99% goal entry across the company. That only happens when people see value in the process.
Kaitlin Koehler
Senior Talent Development Specialist, First Business Bank
More ways to grow your people.
Zensai was the differentiator because it was the only solution that integrated into the tool that we had grown accustomed to using - Microsoft Teams.
Randy Cruz
Director of Talent & Organizational Development
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FAQs
What is employee sentiment analysis?
Employee sentiment analysis is the practice of reading what employees express — in open-text survey comments, check-in notes, and recognition — to understand how they actually feel, beyond a single engagement score. Zensai uses AI to surface the recurring themes across that feedback, inside Microsoft 365, so HR can see what’s emerging without reading every comment by hand.
How does sentiment analysis software work here?
Zensai’s sentiment analysis software takes the open-text responses you already collect and uses AI to group them into themes — what people are praising, struggling with, or asking for — across teams and over time. Work that used to take an HR team weeks happens in minutes, and every theme traces back to the comments behind it.
What employee sentiment analysis tools does Zensai include?
The employee sentiment analysis tools include AI theme detection across open-text feedback, continuous check-in signals, recognition data, and pulse surveys built on expert-curated question banks. Together they give you continuous listening rather than a once-a-year snapshot.
Does it predict who’s going to quit?
No. Zensai’s sentiment analysis is observation-based, not predictive scoring of individuals. It surfaces themes across teams — what people are actually saying — rather than assigning a “flight-risk” number to a person. The judgment about what to do stays with HR and managers.
How is it different from an engagement survey tool or Microsoft Viva Glint?
Survey tools, and first-party features like Viva Glint or Viva Pulse, give you a periodic snapshot. Zensai is continuous listening between surveys — check-in signals, recognition, and open-text themes — and it connects sentiment to learning and performance, so you act on the cause, not just record the score.
Can we trust the AI’s themes?
The AI summarizes your own employees’ responses, and every theme links back to the comments behind it, so HR can check the source rather than take a number on faith. People review and decide; the AI does the reading, not the judging.
Which Zensai edition includes employee sentiment analysis?
Sentiment analysis is part of the Transform edition, which adds engagement — surveys, sentiment, recognition, and the full Human Success Score — on top of the learning and performance capabilities in Grow and Scale.
Is feedback anonymous and secure?
Yes. Anonymity controls protect honest feedback, and because Zensai runs inside your Microsoft 365 tenant, sentiment data never leaves your environment. Access runs on your existing Microsoft identity and governance — usually what clears a security review fastest.
How fast can we act on what we find?
Quickly — because the themes don’t sit in a standalone dashboard. A recurring “I feel under-developed” theme links straight to the learning or performance action that addresses it, so insight turns into a next step instead of another report.
What do our customers say about Zensai?
Our customers are our best proof — and on G2, that proof comes straight from verified reviews rather than analyst or vendor input. Reviewers point to the same strengths again and again: an experience that feels native to Microsoft 365, a rollout that’s fast and low-friction, and a support team they genuinely trust. Read what our customers say in their own words on our G2 review page.