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Why performance keeps slipping

Managers prep from memory. Appraisals start from a blank page. January’s goals are forgotten by March. Performance management is a once a year conversation, run from tools no one opens. And it’s disconnected from development and engagement.

46 %
of CHROs name manager development their #1 priority.
75 %
of CHROs regret the HR tech they bought.
26
HR tech modules per organization, up from 10.

Loved by users, trusted by leaders

See why more than 2,000 people leaders choose Zensai

Started with Zensai's LMS, then added Performance and Engagement and haven't regretted it at all. Our users and managers love it because they don't have to juggle multiple web links. Everything is accessible within Teams.
Oliver Huffman
Organizational Development Engineer, RoviSys
If someone is doing really well, we look to their goals and manager notes to support that. If someone is struggling, it's the first place we go to understand what's happening.
Kaitlin Koehler
Senior Talent Development Specialist, First Business Bank
Any goals that require training can be linked directly to a course in Learn365, streamlining the process for the employee.
Emma Taylor
Culture and Organisational Development Manager, Phoenix Software

Trusted by 2,000+ IT & HR leaders in Microsoft-first organizations

Zensai transforms learning, engagement, and performance into impact right inside Microsoft 365. No disruption, just smarter ways to grow where your teams already work.

"
Learn365 was the differentiator because it was the only solution that integrated into the tool that we had grown accustomed to using - Microsoft Teams.
Randy Cruz
Randy Cruz
Director of Talent & Organizational Development

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FAQs

What is continuous performance management?

Continuous performance management replaces the once-a-year review with an ongoing rhythm of 1:1s, regular check-ins, real-time feedback, and live goal tracking, so managers and employees stay aligned all year instead of compressing 12 months into one conversation. Performance management software like Zensai makes that rhythm easy to run inside Microsoft 365 — in the tools people already use, not a separate system they have to remember to open.

What are the benefits of continuous performance management?

Better, more honest conversations because the evidence is current rather than remembered; goals that stay live instead of being set and forgotten; earlier visibility of who needs support or is ready for more; and a defensible, real-time view of performance for leadership rather than a quarterly manual reconstruction. Because Zensai connects performance to learning and engagement signals, you also see how development and sentiment relate to performance — context a standalone tool can’t provide.

How is this different from our annual review process?

It isn’t a faster annual review — it’s a different operating model. The annual cycle concentrates feedback into one high-stakes moment and lets context decay in between. A continuous practice keeps the conversation, the evidence, and goal progress moving all year, so the formal review (when you run one) starts from a synthesis of what actually happened rather than a blank page.

Do we need to replace our HRIS to use Zensai?

No. Zensai runs alongside your existing HRIS and core systems — it’s the continuous-performance practice layer, not a system of record. It connects to your HRIS for provisioning and data, so you add the practice without displacing the systems your team relies on.

How does Zensai compare to tools like Lattice or 15Five?

Lattice and 15Five are capable performance platforms, but they reach Microsoft 365 through a connector and have no learning layer of their own. Zensai is built inside Microsoft 365 — in the Teams and Outlook windows managers already work in — and it ties performance to what people are learning and how engaged they are. So you’re not judging performance in isolation; you’re seeing the whole picture.

Does the AI score or write reviews about our people?

No. Zensai’s AI does specific, named jobs: it prepares managers for conversations, drafts the synthesis a review starts from, helps make feedback clearer, and surfaces what the check-ins are actually saying. It observes and assists — it doesn’t predict a “flight-risk score” or replace the manager’s judgment. The review is written by a person who knows the team, and every step leaves an audit trail, which is what makes human oversight tractable.

Which Zensai edition includes continuous performance management?

It’s part of the Scale edition and above — where continuous reviews, OKR and SMART goal management, 360° feedback, and AI-assisted feedback coaching come in, connected to your learning data. Performance foundations are available from the Grow edition, and the full engagement layer (sentiment analysis, surveys) completes at Transform. Most teams moving from annual reviews to a continuous rhythm start at Scale.

How long does it take to implement, and how disruptive is it?

Because Zensai runs inside the Microsoft 365 environment your IT team already manages, there’s no new platform to stand up and no separate security review to clear — most teams are live in weeks, not months. Provisioning runs from Entra ID, so you’re not waiting on an HRIS connector to deploy.

Will managers and employees actually use it?

Adoption is where most performance tools fall down — they’re a separate app people forget to open. Zensai runs in Teams and Outlook, where managers already spend their day, so check-ins and review prep happen in the flow of work. There’s no new habit to build, which is the whole point.