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Most 360 feedback ends as a report nobody acts on.

Running a 360 is the easy part. The hard part is what happens next: turning a stack of multi-rater input into something a person can use in their personal development, instead of a report read once and filed. When feedback lives apart from the work where it can be applied, the loop never closes.

61 / 72 %
of managers and workers can't say they trust their performance management process
Half +
of employers hold formal performance discussions only once a year
47 %
of managers say more is expected of them and they're working harder than a year ago

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See why more than 2,000 people leaders choose Zensai

Started with Zensai's LMS, then added Performance and Engagement and haven't regretted it at all. Our users and managers love it because they don't have to juggle multiple web links. Everything is accessible within Teams.
Oliver Huffman
Organizational Development Engineer, RoviSys
If someone is doing really well, we look to their goals and manager notes to support that. If someone is struggling, it's the first place we go to understand what's happening.
Kaitlin Koehler
Senior Talent Development Specialist, First Business Bank
Any goals that require training can be linked directly to a course in Learn365, streamlining the process for the employee.
Emma Taylor
Culture and Organisational Development Manager, Phoenix Software

Trusted by 2,000+ IT & HR leaders in Microsoft-first organizations

Zensai transforms learning, engagement, and performance into impact right inside Microsoft 365. No disruption, just smarter ways to grow where your teams already work.

"
Learn365 was the differentiator because it was the only solution that integrated into the tool that we had grown accustomed to using - Microsoft Teams.
Randy Cruz
Randy Cruz
Director of Talent & Organizational Development

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FAQs

What is 360-degree feedback?

360-degree feedback (also written 360 degree feedback, or multi-rater feedback) gathers input on a person from several sources — peers, managers, and direct reports — instead of from a single manager. It gives a rounder, less biased picture. Tools that run it are often called a 360-degree review platform or 360 feedback software. Zensai is a 360 feedback platform built into Microsoft 365: it collects the input and feeds results into reviews and development plans, so the feedback leads to action.

What are the benefits of 360 feedback software?

A balanced, multi-perspective view that single-manager reviews miss; structural bias mitigation through multiple raters; and feedback that connects straight to development — so a 360 produces a plan a person can act on, not a report that gets filed.

How is this different from a standalone peer feedback tool or survey?

Standalone peer feedback tools, 360 review software, and general employee feedback tools collect input and hand you a report — then development happens somewhere else, if at all. Zensai’s 360 is built into the platform: results flow into reviews, development plans, and learning, inside Microsoft 365, so the loop actually closes.

Is the feedback anonymous?

Yes — multi-rater feedback can be gathered anonymously against consistent questions, so input is candid and comparable. Anonymity and responses are handled inside your own Microsoft 365 tenant, under the controls your IT team already runs.

How does it compare to a standalone platform like Lattice or Culture Amp?

Dedicated feedback platforms run as a separate system you integrate and govern. Zensai’s difference is connection: 360 feedback, reviews, goals, and learning live in one platform inside Microsoft 365, so feedback isn’t stranded in a tool of its own — and there’s no extra system for IT to secure.

Does the AI write or score the feedback?

No. People give the feedback; the AI can synthesize the multi-rater input into a starting summary for the manager. It doesn’t score people or generate the feedback itself — the words stay the raters’ own, and the manager brings the judgment. The AI does a named job, with a human in control.

Which edition includes 360 feedback?

360-degree feedback is included in the Scale edition of the Zensai Platform — alongside continuous reviews, OKR and goal management, and the dashboards that link performance to learning. Transform adds engagement and the full cross-capability picture on top.

Do we need to replace our HRIS?

No. Zensai reads org and people data from Entra ID and connects to 80+ HRIS systems, including Workday and SAP — so reporting lines are current and the right peers, managers, and reports are pulled into each 360 without manual setup.

Will people actually give honest feedback?

Two things help: feedback can be anonymous, and it happens in Teams where people already work rather than in a separate portal they avoid. When giving feedback is low-friction and safe, more people do it — and do it candidly.