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A 9-box grid names your successors. It doesn't develop them.

Most succession tools produce a grid once a year, then nothing happens. The names sit in their boxes, because the plan never connects to the goals and development plan that would actually move someone forward.

73 %
know they must reinvent the manager role; just 7% progressing
66 %
of managers say recent hires aren't fully prepared for work
74 %
say prioritizing human capabilities is very or critically important

Loved by users, trusted by leaders

See why more than 2,000 people leaders choose Zensai

We've moved from abstract conversations about performance to real data. For the first time, I'll be able to see 4,900 development goals across our people, in real time. That's huge.
Josh Briggs
Head of People Development, DAZN
Zensai makes it easy to stay aligned with what employees are working on, exchange feedback regularly, and encourage transparent, ongoing conversations that support growth.
Ingrid Dueck
Director Organizational Talent & Leadership Development, Kepner-Tregoe
We reached 99% goal entry across the company. That only happens when people see value in the process
Kaitlin Koehler
Senior Talent Development Specialist, First Business Bank

Trusted by 2,000+ IT & HR leaders in Microsoft-first organizations

Zensai transforms learning, engagement, and performance into impact right inside Microsoft 365. No disruption, just smarter ways to grow where your teams already work.

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Learn365 was the differentiator because it was the only solution that integrated into the tool that we had grown accustomed to using - Microsoft Teams.
Randy Cruz
Randy Cruz
Director of Talent & Organizational Development

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FAQs

What is talent mapping?

Talent mapping is the practice of assessing people across the organization — typically performance against potential — to see who’s ready for bigger roles and where the gaps are. Zensai runs talent mapping inside Microsoft 365, including a 9-box grid, and connects it to the learning and performance data that shows who has actually grown.

What is a 9-box assessment?

A 9-box assessment (or 9-box talent assessment) plots each person on a grid of performance versus potential, giving nine cells from “low/low” to “high/high.” It’s a common talent-review tool for spotting future leaders and successors. In Zensai, each box links to real data and to development plans, so it drives action rather than just sorting people.

What are the benefits of succession planning software?

A clear view of bench strength and readiness, talent reviews grounded in evidence rather than intuition, and — critically — a direct line from the plan to the learning that closes skills gaps and develops successors, so “ready in two years” actually becomes ready. Plus workforce planning and internal mobility in the same place as learning.

How is this different from Cornerstone or TalentGuard?

Dedicated succession platforms run as a separate system you integrate and govern, and the talent map tends to be a standalone artifact. Zensai’s difference is connection: 9-box talent mapping, learning paths, performance, and skills live in one platform inside Microsoft 365 — so the plan develops people, and there’s no extra system for IT to secure.

Does the AI decide who's a successor?

No. People run the talent review and decide who the successors are. AI can suggest development steps to close a readiness gap — a starting point — but it never rates a person’s potential, scores them, or picks successors. A named job, with a human in control.

How does it connect to learning and development?

Directly. A readiness gap on the talent map links to learning paths and development plans, so a successor isn’t just identified — they’re developed. That connection between the 9-box and learning is the point, and it’s what a standalone grid can’t do.

Which edition includes succession planning?

Talent mapping (9-box) and succession planning are included in the Transform edition of the Zensai Platform — the full talent and engagement layer, alongside learning, performance, and the complete Human Success Score. Transform builds on the learning and performance capabilities in Grow and Scale.

Do we need to replace our HRIS?

No. Zensai reads org and people data from Entra ID and connects to 80+ HRIS systems, including Workday and SAP — so your talent maps reflect the real org structure and roles automatically, without replacing your system of record.

How do we keep the plan from going stale?

Because the talent map draws on live performance, learning, and goal data — and links to development plans people actually work on — readiness updates as people grow, instead of sitting frozen in a deck until next year’s review.