Quick facts about Buffalo Rehab Group:
- Industry: Physical & Occupational Therapy
- Web: buffalorehab.com
Buffalo Rehab Group is committed to helping patients regain mobility and improve their quality of life, but they know that empowering their employees with learning and development opportunities is just as important as patient care. However, their previous L&D strategies were holding them back.
Challenge: Disorganized L&D strategies and limited growth
At first, Buffalo Rehab Group struggled to build an effective learning and development program. Their main pain points were:
- Lack of organization: Learning materials were scattered across folders and Excel sheets, making it difficult to track progress.
- Inefficient training processes: External continuing education programs were time-consuming and costly.
- No centralized system: There was no structured way to support mentorship, career development, or compliance training.
- Limited insight into learning impact: HR had no way to measure L&D strategies effectively or see how training influenced employee growth.
Clearly, they needed a comprehensive solution to streamline their learning and development opportunities while improving efficiency.
“Learn365 has enabled us to create more learning and development opportunities because we’ve become more efficient with them.”
Hannah Buffa, Senior Director of Learning & Development, Buffalo Rehab Group
Solution: Learn365 creates a dynamic L&D hub
To overcome these challenges, Buffalo Rehab Group turned to Learn365. Chiefly because the Microsoft-integrated LMS provided the structure and tools they needed.
With Learn365, they were able to:
- Centralize learning and development opportunities in a single platform, eliminating scattered files and inconsistent training methods.
- Develop structured L&D strategies, including mentorship programs and career progression pathways.
- Track employee progress in real time, so HR to identify struggling learners and provide additional support.
- Reduce reliance on external training, bringing professional development in-house for greater efficiency.
- Encourage and reward learners who complete programs early, reinforcing a culture of continuous improvement.
By integrating Learn365, Buffalo Rehab Group transformed its L&D strategies into an engaging and data-driven experience.
Results: Increased retention, efficiency & engagement
Since implementing Learn365, Buffalo Rehab Group has seen remarkable improvements:
- 97% employee retention rate—significantly above the healthcare industry average.
- Multiple months at 100% retention, showing a highly engaged workforce.
- Improved tracking and reporting, ensuring employees receive the support they need.
- Greater participation in learning programs, leading to more knowledgeable and confident employees.
Moreover, their HR team can now proactively predict team performance, providing personalized guidance based on real-time data.
Future: Elevating learning & development even further
Looking ahead, Buffalo Rehab Group plans to:
- Expand their learning and development opportunities to ensure continued professional growth.
- Strengthen their L&D strategies to support employee retention and career progression.
- Leverage Learn365’s insights to refine mentorship and training programs.
Furthermore, continuously evolving their L&D strategies, they aim to keep employees engaged, motivated, and equipped to provide exceptional patient care.
See the full story in action!
Buffalo Rehab Group’s success with Learn365 is a testament to the power of well-structured L&D strategies and streamlined learning and development opportunities. But don’t just take our word for it—see how they reached a 97% retention rate and transformed their training programs firsthand.