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AI is transforming HR

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CHROs must reinvent the HR operating model or risk the HR function becoming obsolete

That's because according to Gartner, "AI solutions are poised to augment 100% and perform up to 50% of HR’s current tasks, fundamentally challenging HR’s traditional value proposition and operating model."

50 %
of HR activities will be performed by AI agents.
26 %
of HR leaders have already started to redesign their HR operating model.
82 %
of HR leaders plan to deploy agentic AI within the next 12 months.
29 %
A new HR operating model delivers 29% more gains than AI skills.

The Impact of AI on the HR Operating Model

Download this premium Gartner report to learn:

  1. 3 ways AI will reshape HR operating models
  2. How to redesign HR roles & workflows for impact
  3. What leading organizations are prioritizing in 2026
  4. A ready-to-use checklist to accelerate your AI HR strategy
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Gartner, The Impact of AI on the HR Operating Model, By Hanne Niebarg, 30 July 2025
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This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Zensai International APS.