The five masterclasses

The difference between great managers and average ones? Not talent, but behavior. Manager effectiveness remains the #1 CHRO priority, yet most organizations still struggle to make great management consistent and scalable. Join our masterclass series to improve manager behaviors today.

masterclass 1

Masterclass 1: Make feedback continuous

Leave with a practical feedback framework you can roll out across your organization.
Watch on-demand
masterclass 2

Masterclass 2: Create clarity with goals

Leave with a framework for keeping goals visible, aligned, and on track.
Learn more
masterclass 3

Masterclass 3: Use data, not guesswork

Leave with a practical framework for turning employee insights into manager action.
Learn more
masterclass 4

Masterclass 4: Build learning into work

Leave with a practical approach for connecting learning to performance and real business outcomes.
Learn more
masterclass 5

Masterclass 5: Make progress visible

Leave with a practical framework for helping managers make progress visible and meaningful for their teams.
Learn more

Make feedback continuous: Turn conversations into a habit

MASTERCLASS 1 // WATCH BACK NOW ON DEMAND

Manager behavior 1 – Make feedback continuous

Feedback shouldn’t be reserved for performance reviews. In this session, you’ll learn how to help managers build feedback, recognition, and coaching into everyday work, creating a culture where conversations happen little and often rather than once or twice a year. Leave with a practical feedback cadence you can roll out across your organization.

Key takeaways 
💡 Learn: Why trust is often damaged by inconsistent, not insufficient, feedback
⚡ See: How recognition can become your most scalable feedback mechanism.
🚀 Act: A practical framework for building continuous feedback into everyday work.

Create clarity: Help managers connect work to what matters

Masterclass 2 / 📆 Monday 21 September | 🕒 10:00 AM (EDT) 3:00 PM (BST) 4:00 PM (CEST)

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Manager behavior 2 – Connect work to what matters

When priorities change, goals get lost and expectations become unclear, so performance suffers. In this session, you’ll learn how HR and L&D can help managers create clarity by connecting individual goals to business priorities and reinforcing them through regular check-ins. Leave with a practical framework for helping managers set meaningful goals that align effort to outcomes and keep focus throughout the year.

Key takeaways
💡 Learn: Why most performance problems are actually clarity problems in disguise.
 See: How high-performing managers connect goals to purpose, not just metrics.
🚀 Act: A practical framework for setting goals people understand, own, and make progress against.

Use data, not guesswork: Give managers confidence to act

Masterclass 3 / 📆 Monday 28 September | 🕒 10:00 AM (EDT) 3:00 PM (BST) 4:00 PM (CEST)

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Manager behavior 3 – Use data, not guesswork

HR already has the data. The challenge is helping managers use it. In this session, you’ll learn how HR and L&D can turn check-ins, pulse surveys and people insights into simple actions managers can take every week. Leave with a practical framework for helping managers focus on the signals that matter and act with confidence instead of relying on instinct alone.

Key takeaways 
💡Learn: Why people analytics often fails at the point of action, not the point of measurement.
⚡ See: How to reduce dozens of people signals into one meaningful weekly conversation.
🚀 Act: A practical framework for turning employee insights into manager action.

Build learning into work: Make development part of the day job

Masterclass 4 / 📆 Monday 05 October | 🕒 10:00 AM (EDT) 3:00 PM (BST) 4:00 PM (CEST)

Manager behavior 4 – Build learning into work

Learning doesn’t fail because employees don’t want to learn. It fails because managers struggle to reinforce it once training ends. In this session, you’ll learn how HR and L&D can help managers make learning part of everyday work through small, practical moments tied to real goals and outcomes. Leave with a practical framework for embedding development into the flow of work without increasing manager workload.

Key takeaways 
💡 Learn: Why formal training often fades without manager reinforcement.
⚡ See: How to help managers build learning into everyday work through small, consistent habits.
🚀 Act: A practical approach for connecting learning to performance and real business outcomes.

Make progress visible: The manager's role in engagement

Masterclass 5 / 📆 Monday 12 October | 🕒 10:00 AM (EDT) 3:00 PM (BST) 4:00 PM (CEST)

Manager behavior 5 – Make Progress Visible

Engagement isn’t created by surveys or annual initiatives. It’s the result of employees receiving feedback, having clarity, seeing progress and continuously developing. In this final session, you’ll learn how the behaviors covered throughout the series come together to create more engaged, motivated and high-performing teams. Leave with a practical framework for helping managers turn everyday interactions into stronger engagement and performance.

Key takeaways
💡 Learn: Why your managers may be the most underused engagement lever in the organization.
⚡ See: How feedback, clarity, data and growth combine to create stronger engagement and motivation.
🚀 Act: A practical framework for helping managers make progress visible and meaningful for their teams.