Talent Development in the AI Era — The Future of L&D
How we work isn’t the only thing evolving in the age of AI. The ways we approach workplace learning and development are rapidly changing too. As skills needs shift, L&D teams are under pressure to deliver impactful training with provable business value.
Nina Carøe, Chief Human Success Officer here at Zensai, recently sat down with ATD’s Director of Research Services, Rocki Basel, to answer audience questions and break down the findings from ATD’s latest rounds of Zensai-sponsored research. Learn what organizations get right, where they struggle, how to improve, and the ways you can use AI to drive real, human growth.
Key Takeaways
- The metrics your C-suite cares about most. These include employee satisfaction, productivity improvement, ROI, costs, and time to employee readiness.
- Why talent development and HR teams must lead AI adoption. How you can work with IT and senior leaders to set foundational AI governance and best practice by expanding formal AI training.
- How companies already use AI coaching. Half of organizations use digital sales software that includes AI coaching functionality. Of that half, 90% agree it’s useful and cost-effective.
- How to tell if AI personalization is driving capability or just consumption. Where to draw the line and ensure you’re using AI to create quality content and how to balance AI automation against the need for a human touch.
Who should watch:
L&D Leaders, HRDs, CHROs, and anyone involved in upskilling employees in the age of AI or proving the value of training to their C-suite and other decision-makers.