Quick facts about GrECo Group: 

Challenge: A disconnected learning culture

GrECo Group offers risk management and insurance solutions across Europe. Staff must complete mandatory training, but this was mainly classroom-based, while access to digital learning was very limited. 

During the onset of the pandemic, GrECo faced an urgent need to equip its learners across 19 countries with a reliable, user-friendly platform to facilitate internal learning. Their primary goal was to find a solution that could integrate quickly and seamlessly into their existing Microsoft 365 infrastructure while supporting their learning culture and development needs. 

Learn365 is transforming the learning culture at GrECo. It has opened learning up to all our employees across all our markets and is enabling every individual to better control their own learning journey. We’re on a truly exciting journey that is embedding learning into the working life of the whole organization and changing us for the better.” 

Gabriele Andratschke, Group Head of HR

Solution: Easy and streamlined training through Learn365’s AI

GrECo is focused on specialty risk insurance products in a highly regulated industry. Thus, employees must undergo mandatory training and complete at least 15 hours per year. Gabriele Andratschke, Group Head of HR, comments,

“Our employees continuously update their knowledge. We produce all our training internally, but most of it has been delivered face-to-face. Digital learning was very limited and not at all engaging, with no video or audio.” 

Furthermore, the COVID-19 pandemic brought forwards a long-held ambition to overhaul digital learning throughout GrECo. Gabriele Andratschke remarks,

“When the pandemic hit, we had to go digital with our training. We needed a learning platform that was very easy to use, would streamline administration and reporting, and meet our high security standards.”  

The team chose Learn365 (formerly LMS365) as the ideal platform to meet these needs. It provided a safe, scalable solution that could be rapidly deployed across their global workforce, supporting over 1,000 users.

Explore Learn365

Today, GrECo utilizes Learn365 to power internal learning, offering over 400 learning modules in multiple languages. Furthermore, this ensures that their diverse teams are well-equipped to meet ongoing challenges and opportunities. 

After populating Learn365 with content, GrECo’s new Learning Hub was launched to 800 learners in March 2021. 

Results: Boosted completion rates thanks to Microsoft Copilot + Learn365

Learn365’s features have enabled GrECo to significantly streamline their learning and development processes. Altogether, they’ve noticed a 2-3 hours per week time savings in administrative work, particularly in course creation and quiz generation with Microsoft Copilot, allowing their team to focus more on high-impact tasks. Additionally, the course creation from documents and videos has been a substantial time-saver. It has helped teams eliminate the tedious work of writing descriptions for learning modules. 

As a result of these efficiencies, GrECo has also seen a boost in completion rates, demonstrating improved learner engagement across their markets. 

“It’s been a success story for us! People quickly saw that it’s easy to use, and they wanted more. Our specialists have also provided more and more material. Now, learning reaches all our employees so much faster than before.” 

AI integration and early adoption

GrECo has been an early adopter of AI through Learn365, and they’ve leveraged tools like Zensai’s AI features to further enhance productivity. From creating courses to drafting quizzes, AI has been instrumental in automating key tasks, reducing the administrative burden on their team.

The company also uses Microsoft Copilot to support day-to-day tasks, such as presentations, content creation, and social media management. As AI continues to evolve, GrECo is excited about its potential to enhance content creation, streamline communication with learners, and handle administrative tasks. 

Key benefits: 

  • Over 400 learning modules accessible in multiple languages across 19 countries. 
  • +1000 users actively using Learn365. 
  • 10 administrators managing content and processes efficiently. 
  • Significant time savings 2-3 hours in course and quiz creation. 
  • Boost in completion rates and learner engagement. 

More learning opportunities and better employee onboarding

As well as rolling out mandatory learning, Learn365 has enabled the team to launch a global onboarding program. Gabriele Andratschke comments,

“The Onboarding 12345 module means each new employee finds a “Welcome to Learning” email in their inbox detailing all the training they need to support their role and life at GrECo.” 

An important factor in Learn365’s success is that it empowers learners to find their own courses and then take them at the most convenient time. Gabriele Andratschke remarks,

“We promote everything with a news item so learners can find out about new courses. They can also search the catalogue. We’ve defined fifteen knowledge categories that learners can filter the catalogue on, so employees can find what interests them. Providing digital learning also helps employees to be more flexible about when they take a course, especially as they can access it on their mobile device.” 

Reflecting on the success of Learn365, Gabriele Andratschke believes the platform is starting to change the learning mindset throughout GrECo. 

“Face-to-face training was not only expensive, but it was always the same people attending.  Now we can reach a much larger target group and an employee can find the learning they need. Learn365 is helping us to integrate learning as part of the working day and supporting a culture of lifelong learning through the organization.”  

The future of GrECo’s learning culture

GrECo views AI as a powerful tool in shaping the future of its learning culture and development. They are optimistic that as AI continues to grow, it will open new horizons, support course and content creation, and ease administrative workloads.

Their participation as early adopters allow them to provide valuable feedback directly to developers, helping to shape the evolution of these tools. Zensai leans heavily into the framework of trustworthy AI that Microsoft provides. Collaborating directly with the Microsoft Teams engineering team, Zensai has developed a Teams Copilot Plugin Integration to transform and enhance organizational dynamics.

A future-proof learning culture

This invaluable access empowers Zensai to leverage cutting-edge Microsoft 365 AI features, enhancing the platform’s capabilities and ensuring it remains a future-proof, deeply integrated solution for the many Zensai customers. The collaboration with Microsoft Teams engineers drives technical co-development, ensuring Zensai remains seamlessly integrated with the latest Microsoft innovations.  

Additionally, by using Microsoft Copilot, users gain cutting-edge sentiment trend insights, receive strategic recommendations to boost team morale, and achieve a comprehensive understanding of their organization’s progress in learning and development. 

By integrating Learn365 and adopting AI-powered features like Microsoft Copilot, GrECo has not only improved the efficiency of its learning programs but also empowered its workforce to engage with meaningful content on a global scale. With AI on the horizon, the future of learning and development at GrECo looks even more promising. 

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About 

GrECo Group provides risk and insurance management solutions. Operating since 1925 and still family-owned, the company is headquartered in Austria and employs over 1,000 people across 16 countries.