synalis: A trusted IT consultancy for Microsoft solutions
synalis, an IT consultancy founded in 1997, specializes in Microsoft solutions. Based in Bonn, Germany, with a team of 100 employees, they serve the DACH region (Germany, Austria, and Switzerland). synalis is a recognized Solutions Partner for Business Applications and Solutions Partner for Modern Work, Digital & App Innovation as well as Data & AI.
“Becoming a Zensai partner has exceeded our expectations. It’s generated a whole new revenue stream and generated leads with some very interesting companies. Above all, we enjoy working with the Zensai team.” ~ Tobias Felten, Head of Digital Workplace & AI, synalis
Meeting client needs with integrated learning solutions for Microsoft Teams
When synalis became a Zensai partner, they identified a major opportunity to meet customer demands. At the time, Microsoft’s growing digital ecosystem lacked a learning management solution. Tobias Felten, a consultant in the Digital Workplace and AI department, explains:
“Back in 2018, the Microsoft stack was becoming almost a complete digital ecosystem. But one missing element for many of our customers was learning management. We searched for that missing puzzle piece and found Learn365.”
Fellow consultant Martin Scheuss adds:
“Learn365 was a great addition to Microsoft 365 because it integrates directly into Teams and SharePoint. It’s much easier to bring learning into the flow of work with tools people already use daily.”
By offering integrated learning solutions for Microsoft Teams, synalis helps clients onboard and launch Learn365 successfully, empowering organizations to achieve human success.
Helping customers scale learning effectively
Since partnering with Zensai, synalis has supported around 50 clients in launching Learn365. Specifically, their clients range from smaller businesses with 50 licenses to enterprise-level customers with over 50,000 users.
Tobias Felten shares:
“We act as a bridge between a customer’s IT and Learning teams, providing support to ensure they succeed. It’s incredibly satisfying work!”
Furthermore, Martin Scheuss highlights additional services synalis provides:
“We don’t just implement Learn365. We also help with tasks like migrating content, building custom integrations, or creating workflows with Power Automate.”
For instance, clients like Malteser, ebeuro AG, and Eckes-Granini benefit from synalis’s expertise and Learn365’s integration with Microsoft Teams.
Why Learn365 is a perfect fit for clients
Learn365, as an integrated learning solution for Microsoft Teams, resonates strongly with synalis’ clients for several reasons:
Seamless Microsoft 365 integration For example, Martin Scheuss explains: “The seamless integration with Microsoft 365 attracts customers. The user experience is strong and familiar, making it easy for learners and admins alike.”
Easy content creation Tobias Felten adds: “Clients appreciate how easy it is to create learning content in Learn365. They don’t need tools like Articulate or specialist authoring software.”
Compliance and security Because Learn365 operates within a client’s existing Microsoft 365 environment, it aligns with their compliance and security policies.
Straightforward implementation Particularly, Tobias Felten highlights: “Onboarding Learn365 is refreshingly simple because all user data already exists in Microsoft 365.”
Continuous innovation Martin Scheuss notes: “We love that Zensai keeps evolving Learn365, especially by incorporating AI. It’s an important topic for both us and our customers.”
How synalis uses Learn365’s integrated learning solutions for Microsoft
Firstly, synalis doesn’t just recommend Learn365 to clients—they use it internally to enhance onboarding and training. Tobias Felten explains:
“We use Learn365 to onboard new colleagues and provide training. For example, we developed a learning path for project management that led to 30 certifications.”
Secondly, Martin Scheuss adds:
“We also use Learn365 for soft-skill training. It’s a great benefit for employees and helps attract new talent.”
Strong support from the Zensai team
On joining the Zensai Partner Network, early support from the Zensai team helped staff get the required knowledge quickly to fully support clients and complete sales. Tobias Felten explains:
When you commit to being a partner, you get a lot of time from the Zensai team. At the beginning, we got a lot of support from our Partner Manager, for example, with our very first presentations to customers. We could ask anything and always got very helpful answers.
As a Zensai partner, synalis enjoys multiple touchpoints with Zensai’s team and access to valuable resources:
The Marketing Hub offers assets like logos and pitch decks.
Ongoing support includes technical help through the Help Center and partner tickets.
Additionally, Martin Scheuss also highlights the annual Zensai Partner Success Summit: “It’s a fantastic event for networking with the Zensai team and other partners.”
Success based on a strong partnership
Reflecting on the five+ years as a Zensai partner, Tobias Felten attributes synalis’ success to a strong working partnership with the Zensai team.
Even though we work for different organizations, our Zensai Partner Manager is like a close colleague. It’s a really nice way to work! Overall, there is a strong connection between synalis and the Zensai team. We’re on the same wavelength, with a similar culture and good communication.
Selling Learn365 has opened significant commercial opportunities for synalis, enabling new connections and conversations with larger enterprises across a wider geographical reach.
Zensai has opened doors for us. We’re having more contact with companies we wanted to deal with before we joined the Partner Network but found it hard to have those conversation. We now speak with larger clients from all around Germany who not only want to implement Learn365 but can also see that we’re a Microsoft 365 partner with expertise in SharePoint and a range of other solutions.
Ultimately, synalis’ partnership with Zensai and focus on Learn365 has delivered significant benefits:
Commercial success for synalis, creating new service offering.
Substantial revenue stream from existing and new customers.
Enhanced learning experiences for customers.
Cross-selling opportunities for Microsoft 365 services.
Tobias Felten reflects on the impact:
“We’ve gained Microsoft 365 customers through Learn365 and vice versa. It’s been a win-win for us, our customers, and Zensai.”
Looking forward, synalis plans to expand their offerings to include Zensai’s Engage365 and Perform365. These solutions will help even more organizations achieve human success.
Advice for prospective partners
Furthermore, for agencies considering becoming a Zensai partner, Tobias Felten shares this advice:
“Don’t hesitate! There are so many opportunities to help customers with Learn365, especially with integrated learning solutions for Microsoft Teams.”
About Learn365 Partner, synalis
synalis is a leading IT consultancy headquartered in Bonn, Germany, with a focus on Microsoft solutions. Founded in 1997, the company supports around 50 clients with Learn365. As a Zensai partner, synalis helps organizations implement integrated learning solutions for Microsoft Teams, driving both business growth and human success.
The Zensai Partner Network
Our win-win philosophy is a strong promise that we make your business our business. By joining our global community of 50+ partners, you can expect to become part of a program that builds your knowledge and sales, step by step, through ongoing training, sales material, lead generation, and marketing tools.
