Quick facts about Insentra:Â 
- Industry: IT
- HQ: Sydney, Australia
- Established: 2010
- Website: www.insentragroup.com
Challenge: Democratizing course creation for organizational growth
Insentra, a global IT services company headquartered in Sydney, Australia, employs over 100 people and delivers specialized Advisory, Professional, and Managed Services to clients worldwide.
In 2024, Insentra began a bold strategy to invest significantly in employee training. Basically, the goal was clear: democratize course creation and make learning accessible to everyone.
Rebecca Crick, Insentra’s Vibe Manager, explained:
We wanted to democratize learning by transforming individual knowledge into shared resources accessible to all.
However, achieving this vision required a platform that was universally accessible, intuitive, and designed to empower their teams.
Solution: Using Learn365 to democratize course creation
Following a rigorous selection process, Insentra chose Learn365 as their learning platform. Rebecca stated:
Learn365 stood out because of its intuitive interface and seamless integration with Teams, making it easy for anyone to create training courses.
How Learn365 streamlines Insentra’s course creation
Learn365 transformed Insentra’s approach to learning creation and accessibility. In just three months:
- Engagement multiplied: Course consumption doubled, with employees participating in two to three times more training than the previous year.
- Course expansion: 26 new courses were launched on topics like AI in marketing and cybersecurity, with 10 new content creators contributing.

Empowering teams through democratized content
Accordingly, Learn365 enabled democratized course creation by allowing employees at all levels to contribute. From new hires to senior managers, team members could create, update, and share knowledge. Altogether, this inclusive approach sped up knowledge transfer, improved coverage of new topics, and heightened engagement across teams.
Seamless integration with Microsoft 365
Chiefly, Learn365’s integration with SharePoint and Teams kept learning front and center. Notifications and reminders ensured seamless course participation. Additionally, Power BI integration simplified progress tracking, giving managers actionable insights into learning outcomes.
Results: Improved knowledge sharing and content creation
Straightaway, Learn365 delivered measurable results:
- Increased engagement: Employees completed three additional elective courses on average within three months.
- Aligned training goals: Learning efforts now directly support organizational objectives.
The improvement in engagement and learning contributions is exactly the outcome I was seeking from working with Zensai.
Furthermore, Insentra continues to democratize course creation with Learn365. Specifically, by fostering adaptability and growth and supporting employees at every level, the organization is set for long-term success.
Learn365 makes democratized course creation a reality
Insentra’s story shows how Learn365 is more than a learning management system. Even more, it is a catalyst for democratizing course creation, sharing knowledge, and driving organizational growth.
Through Learn365, Insentra has built a thriving learning culture that empowers their team for continued success.

About Insentra
Insentra is a global IT services company headquartered in Sydney, Australia, employs over 100 people and serves clients worldwide. Founded in 2010, the company delivers Advisory, Professional, and Managed Services exclusively through IT partners and vendors. Further, their expertise spans data management, migration, and cloud services.